These Terms & Conditions (“Agreement”) govern all custom orders placed with Alanic International Corporation – DBA 8 Auto (“8 Auto,” “we,” “us,” or “our”). By placing a deposit, issuing a purchase order, or otherwise confirming an order with 8 Auto, the customer (“Customer,” “you,” or “your”) acknowledges, accepts, and agrees to be bound by the terms set out below. These Terms constitute the complete and binding agreement between the parties and supersede any prior understandings, whether written or oral.
1. No Returns or Exchanges on Customized or OEM Items
All vehicles, batteries, charging stations, and industrial equipment produced as part of a custom, OEM, or white-label order are made to the Customer’s specifications and are therefore non-returnable and non- exchangeable. Once production begins (including procurement of battery cells, motors, chassis components, or tooling), orders cannot be cancelled, modified, or refunded except as expressly provided under this Agreement.
2. Customer Responsibility for Order Details & Vehicle Suitability
The Customer is solely responsible for reviewing and confirming all customization details—including vehicle model, battery chemistry (NMC, LFP, Solid-State, etc.), charging interface (CCS, CHAdeMO, NACS, etc.), range configuration, livery, branding, and any OEM specifications—prior to approving production. The Customer must retain a signed copy of the final order confirmation (including proforma invoice and approved prototype/sample) for reference. 8 Auto shall not be liable for errors, omissions, or misinterpretations arising from information supplied or approved by the Customer. The Customer is also solely responsible for ensuring ordered vehicles comply with all local road registration, safety, homologation, and import regulations in their destination country.
3. Intellectual Property, Branding & Indemnification
The Customer warrants that all logos, designs, trademarks, copyrighted material, and branding supplied to 8 Auto are either owned by the Customer or used with the valid, documented authorization of the rightful owner. The Customer shall defend, indemnify, and hold 8 Auto harmless from any and all claims, damages, losses, legal fees, or liabilities arising from any alleged or actual infringement of third-party intellectual property, licensing, or publicity rights in connection with any order.
4. Prototype & Sample Approval
No bulk production will commence until the Customer has reviewed and approved the production prototype or sample vehicle in writing (email confirmation constitutes written approval). Once a prototype is approved, 8 Auto shall produce the bulk order in accordance with that approved sample. Any changes requested after prototype approval may result in additional costs, revised lead times, and/or a new prototype round at the Customer’s expense.
5. Third-Party Delays & Supply Chain
8 Auto shall not be responsible for delays caused by third parties, including but not limited to freight forwarders, shipping lines, container carriers, ports, customs authorities, battery transport restrictions, or suppliers of cells, motors, controllers, and electronic components. 8 Auto shall also not be liable for delays resulting from circumstances beyond its reasonable control, including adverse weather, port congestion, vessel rollovers, container availability, raw material shortages (lithium, cobalt, nickel, steel, aluminum), or global supply chain disruptions.
6. Lead Times
All production lead times quoted by 8 Auto are estimates based on standard manufacturing conditions and commence only after: (a) receipt of the agreed deposit in cleared funds; (b) written approval of all prototypes/samples; (c) final approval of specifications, battery configuration, and charging interface; and (d) execution of any applicable OEM or fleet agreement. Delays caused by late approvals, late deposit payment, or Customer-initiated changes will extend the delivery schedule accordingly.
7. Faulty Goods Policy – EV & Industrial Equipment
Vehicles, batteries, and charging stations shall not be deemed faulty unless they contain material production defects that render them unfit for their intended purpose — defined as the vehicle being unable to move under its own power, unable to charge, or having a structural safety failure. Cosmetic variances in paint, panel gaps, welds, software differences, range fluctuations within 10%, and battery capacity degradation within industry norms shall not constitute faults. All claims for defective goods must be submitted in writing with photographic or video evidence within fourteen (14) days of receipt, failing which the goods shall be deemed accepted. Batteries are subject to a separate manufacturer cell warranty and are not returnable due to normal capacity degradation above 80% within the warranty period.
8. Industry-Standard Variance – EV Performance Specifications
Customers acknowledge that, due to the complex, multi-component nature of electric vehicle manufacturing, a standard industry variance of up to ten percent (10%) is acceptable from requested specifications to delivered goods. This applies to: range (km), battery capacity (kWh), motor power output (kW), charging time (minutes), weight (kg), payload capacity (tonnes), and vehicle dimensions. Battery cells are subject to lot-to-lot variation; 8 Auto guarantees a reasonable match to approved specifications but cannot guarantee exact laboratory-perfect numbers under all real-world operating conditions.
9. Quantity Tolerance – Fleet & Bulk Orders
All production orders are subject to an over/under quantity tolerance of up to five percent (5%) for fleet and bulk orders. The Customer agrees to accept and pay for delivered quantities within this tolerance. For specialty or small-batch EV production, a larger tolerance may apply and will be disclosed at the time of quoting.
10. Order Forfeiture
If no action is taken by the Customer (including approval of prototypes, provision of specifications, issuance of balance payment instructions, or communication regarding delivery arrangements) within forty-five (45) days of order confirmation or deposit payment, 8 Auto reserves the right to declare the order forfeited. In such event, all deposits and payments made shall be non-refundable and retained by 8 Auto to offset incurred costs, including procurement of cells, motors, tooling, and allocated production slots. For large industrial or government fleet orders, this period may be extended only by written agreement.
11. Balance Payment, Warehousing & Late Payment
The balance payment for all orders is due in full upon completion of bulk production and prior to shipment, unless alternate credit terms have been agreed in writing. A grace period of seven (7) days from the date of the commercial invoice is allowed. Thereafter, a daily warehousing fee — calculated based on vehicle dimensions (length × width × height) or container storage rates — shall be added to the invoice. Goods shall not be released, shipped, or cleared until all outstanding amounts have been paid in full.
12. Deposit & Refund Policy
Upon payment of the deposit, the order is considered active and 8 Auto will allocate resources including engineering, battery cell procurement, motor sourcing, chassis production, tooling, production slots, and labor. All deposits are non-refundable. If, under exceptional circumstances, a refund is approved at 8 Auto’s sole discretion, the refund shall be reduced by all costs incurred by 8 Auto relating to design, engineering, development, prototyping, material procurement (cells, motors, controllers, metals), logistics, labor, overhead, tooling, certification fees, and time expended on the order.
13. Pricing Adjustments – Raw Materials & Freight
Quoted prices are valid during the development process but remain subject to adjustment prior to final confirmation due to fluctuations in raw material costs (especially lithium, cobalt, nickel, steel, aluminum, copper, rare earth metals for motors), freight and fuel surcharges, container shipping rates, import duties, tariffs, exchange rates, or labor costs. Final pricing will be confirmed after prototype approval; any variance will be reflected in the balance payment due prior to shipping.
14. Shipping, Title & Risk of Loss
Unless otherwise agreed in writing, all shipments are made on FOB (port of origin) terms. Title and risk of loss pass to the Customer upon delivery of the vehicles to the first carrier (vessel, aircraft, or truck). The Customer is solely responsible for import duties, taxes, customs clearance, destination port charges, inland freight, vehicle registration, homologation, and any applicable tariffs in the destination country. 8 Auto shall not be liable for damage, loss, or destruction of vehicles or batteries while in transit with third-party carriers.
15. Multi-Drop Shipments – Fleet Orders
If vehicles or equipment are shipped in multiple consignments at the Customer’s request (e.g., fleet split across multiple locations), each shipment shall be treated as a separate transaction for invoicing and payment purposes. Additional shipping, clearance, handling, and documentation fees applicable to each drop will be charged to the Customer and added to the applicable invoice.
16. Inspection & Quality Control
Customers may, at their own cost, arrange for a third-party quality inspection (e.g., SGS, Bureau Veritas, TÜV) prior to shipment, provided such inspection is scheduled and completed without delaying the agreed shipping date. Failure to complete the inspection within the scheduled window shall not entitle the Customer to withhold payment or delay shipment. For battery packs, specialized testing equipment may be required, and inspection costs shall be borne solely by the Customer.
17. Force Majeure
8 Auto shall not be liable for any loss, damage, delay, non-performance, or destruction of goods or shipments caused by events beyond its reasonable control. Such events include, without limitation: natural disasters (earthquakes, floods, hurricanes, cyclones, tsunamis, lightning, storms); fires not caused by 8 Auto’s negligence; acts of war, terrorism, or civil unrest; strikes, lockouts, or labor disputes; pandemics or public-health emergencies; governmental actions, sanctions, embargoes, or port closures; battery transport restrictions or hazardous material re-classifications; raw material supply chain disruptions for cells, motors, and electronics; and incidents in transit including container fires, vessel casualties, piracy, or cargo damage in the custody of third-party carriers. In all matters within 8 Auto’s reasonable control, 8 Auto commits to fulfilling its obligations with diligence, care, and professionalism.
18. Limitation of Liability
To the maximum extent permitted by law, 8 Auto’s total aggregate liability arising out of or in connection with any order shall not exceed the total value of that specific order paid by the Customer to 8 Auto. Under no circumstances shall 8 Auto be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to: lost profits, lost business opportunities, reputational harm, costs of substitute vehicles, downtime, towing fees, mechanic labor charges, loss of revenue, damage to third-party chargers or infrastructure, installation or operator error, or damage to other vehicle components resulting from the installation or use of aftermarket parts.
19. Warranty – Motor, Battery & Charger
Electric motor & controller: 12 months or 20,000 km (whichever comes first)
Battery pack (NMC/LFP/Solid-State): 12 months or 80% capacity retention
Charging station: 12 months
Tires, brakes, bulbs, fuses, wear items: No warranty (consumables)
Warranty claims must be submitted in writing with supporting evidence. Warranty does not cover damage resulting from misuse, modification, unauthorized repairs, improper installation, or normal wear and tear. 8 Auto’s sole obligation under warranty shall be, at its option, to repair or replace the defective component.
20. Confidentiality
Each party agrees to keep confidential all non-public information, designs, technical specifications, battery chemistry details, pricing, and business terms disclosed by the other party in the course of performing this Agreement. Confidential information shall not be disclosed to third parties without the prior written consent of the disclosing party, except as required by law or for the purpose of fulfilling the order.
21. Marketing & Portfolio Rights
Unless the Customer expressly requests otherwise in writing, 8 Auto reserves the right to photograph completed vehicles and reference the Customer’s brand (name and logo only, not confidential designs or technical specifications) in its portfolio, website, and marketing materials as examples of its work. This right shall not extend to any trademarked logos, artwork, or designs subject to a signed Non-Disclosure Agreement.
22. Subcontracting
8 Auto reserves the right to subcontract any portion of the production, assembly, finishing, battery cell sourcing, or logistics to qualified third-party factories, cell manufacturers, or vendors, provided that 8 Auto remains responsible for the quality and delivery of the final goods in accordance with this Agreement.
23. Compliance with Laws & Export Regulations
The Customer is solely responsible for ensuring that the ordered vehicles, batteries, and charging stations, along with their labeling, specifications, and intended use, comply with all applicable laws and regulations in the destination country, including but not limited to: road registration, safety standards, homologation (ECE, DOT, ADR, GCC, BIS, etc.), import/export controls, and battery transport regulations (UN38.3, ADR, IMDG, IATA). 8 Auto shall not be liable for non-compliance arising from Customer-supplied specifications or failure to obtain necessary local approvals. The Customer shall obtain all required import licenses and permits prior to shipment.
24. Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Alanic International Corporation – DBA 8 Auto is registered, without regard to its conflict-of-laws principles. The parties shall endeavor to resolve any disputes amicably through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be referred to binding arbitration under the rules of a recognized international arbitration body (e.g., ICC or SIAC), conducted in English, with the seat of arbitration as designated by 8 Auto.
25. Amendments & Entire Agreement
This Agreement, together with the applicable proforma invoice, approved prototype/sample, technical specification sheet, and any written addenda signed by both parties, constitutes the entire agreement between the parties. No amendment, modification, or waiver shall be effective unless made in writing and signed by an authorized representative of 8 Auto.
26. Severability
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.
27. Notices & Communications
All formal notices, approvals, and communications under this Agreement shall be sent by email to the designated contacts of each party. Email correspondence from authorized representatives shall be deemed valid written communication for the purposes of approvals, confirmations, and notices.
By placing a deposit, issuing a purchase order, or confirming an order with Alanic International Corporation – DBA 8 Auto, the Customer acknowledges that they have read, understood, and agreed to these Terms & Conditions in full.